In today’s digitally disrupted market, where traditional healthcare revenue sources are becoming more elusive, sustainable growth requires a new operating model, one that’s anchored around the customer and driven by intelligence to deliver exceptional experiences and outcomes. So, many healthcare organizations turn to business process outsourcing to manage their day-to-day activities. Why? With lower costs and increased efficiency, it’s the perfect solution for any healthcare company looking to step things up. Consequently, healthcare BPO and RCM companies are constantly evolving and adapting to the latest technology trends to help them succeed and grow.
The advancements in artificial intelligence (AI), for instance, can significantly aid BPO and RCM companies in streamlining and optimizing healthcare processes. Insurance coverage and conditions can be processed using AI algorithms, and bots can be employed to run the automated tasks of submitting bills with necessary documents. Similarly, BPO and RCM companies also leverage robotic process automation to reduce the billing time and improve the productivity of healthcare companies, leading to instant claim approvals.
Likewise, the internet of things(IoT) provides healthcare organizations of all sizes with access to a deep pool of resources to support their BPO and RCM operations. It reduces the administrative burden, complexity, and disruption that these normally time-intensive and detail-oriented tasks require, allowing organizations to focus instead on patient care and outcomes. IoT also ensures cleaner claims and faster collections through streamlined and highly automated workflows while offering control over their data with complete transparency into the process.
At this juncture, there is a variety of healthcare BPO and RCM companies that are entering the market to cater to the different needs in the healthcare domain. To help healthcare providers choose the BPO or RCM company that best fits their requirements, Healthcare Business Review has compiled this edition. Besides, the magazine also comprises insights from thought leaders in the sector on the industry trends, best practices, recent innovations, and their advice for aspiring CIOs.
We present to you Healthcare Business Review’s, “Top 10 Healthcare BPO Companies –2022.”